BEGIN YOUR JOURNEY
BEGIN YOUR JOURNEY
Welcome to Vows for Eternity, referred to as VFE, we, us, or our. We are committed to protecting your privacy with the highest degree of care, discretion, and professionalism.
This Privacy Policy explains how we collect, use, store, share, and safeguard personal information when you access our website at www.vowsforeternity.com, communicate with us through any channel, or subscribe to or engage with our bespoke matrimonial and advisory services.
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must discontinue use immediately. This Policy applies to all users, including individuals represented by authorised third parties.
Vows for Eternity operates in two jurisdictions.
Users residing outside India are serviced by Vows for Eternity Inc, registered in New York in the United States. Such users are governed by the laws of the State of New York and subject to the exclusive jurisdiction of the courts located in New York.
Users residing in India are serviced by Vows for Eternity, registered in New Delhi, India. Such users are governed by Indian law, including the Digital Personal Data Protection Act, 2023, and subject to the exclusive jurisdiction of the courts located in New Delhi.
This Privacy Policy governs the global data handling practices of VFE. It does not apply to third party entities that VFE does not own, control, or employ.
We collect only the information necessary to provide a sophisticated and personalised matchmaking experience.
Personal information may be provided directly by you or by your authorised representative. This may include your name, gender, age, date of birth, marital status, contact details, nationality, residency status, education, profession, income range, lifestyle information, family background, community details, photographs, videos, profile content, responses to our proprietary compatibility questionnaires, partner preferences, and relationship expectations. Identity verification documents may be requested where legally required or voluntarily provided.
We display information as submitted and assume it is accurate, truthful, and shared with lawful authority.
Sensitive personal information may be collected only with your explicit consent. This may include health information if voluntarily shared, religious or philosophical beliefs, limited financial information where relevant, sexual orientation if disclosed by you, or biometric identifiers where legally required.
When you visit our website, certain information may be collected automatically, including IP address, browser type, device information, pages viewed, time spent on pages, referral sources, communication logs, analytics data, and interaction patterns. This information helps us improve security, service quality, and user experience.
All calls with Vows for Eternity may be recorded for purposes of quality assurance, staff training, and legal compliance. By engaging in a call with Vows for Eternity, you expressly consent to such recording and agree that no objection will be raised to the recording in any form or manner.
We use cookies and similar technologies to maintain session continuity, improve website functionality, remember preferences, analyse behaviour and trends, and enhance security.
If you disable cookies, some features of the website may not function properly. Third party cookies placed by external websites are not controlled by VFE.
Your information enables us to deliver an intentional and tailored search experience. We use it to create and manage your VFE profile, assess compatibility, identify potential matches, facilitate introductions, communicate with you and where authorised with your family or representatives, conduct consultations and strategic reviews, manage membership preferences and billing, improve our services, comply with legal obligations, and ensure safety and fraud prevention.
You may opt out of promotional communications, but you may not opt out of essential service related communications during an active membership.
Payments are processed through secure third party payment gateways. VFE does not store complete credit card or bank account details.
We implement reasonable technical and organisational security measures. However, no online system can guarantee absolute security. By using our services, you acknowledge this inherent risk.
If you refer another individual using our referral tools, you confirm that the referred person has a legitimate interest in VFE and is eligible for our services. We may send one invitation communication and store referral details as permitted by applicable law.
VFE does not sell or rent personal information.
Information may be shared with potential matches for the purpose of facilitating curated introductions. This may include profile details, photographs, relevant background information, and partner preferences. This sharing is fundamental to the matchmaking process and cannot be opted out of during active membership.
All information you receive about other members or potential matches is strictly confidential and must not be disclosed to any third party without prior written consent from VFE.
We may share information with trusted service providers who assist with hosting, payment processing, analytics, and communication systems. These providers are bound by confidentiality obligations.
Information may also be disclosed where required to comply with legal obligations, respond to lawful government requests, protect the rights or safety of VFE, members, or staff, or investigate fraud, misuse, or security incidents.
If you participate in any discussions, events, or shared spaces facilitated by VFE, information you choose to share may be visible to other participants. You should exercise discretion when sharing personal information in any group or community setting.
Our website may include links to or integrations with third party platforms such as video conferencing tools, messaging services, social media platforms, payment processors, or analytics providers. VFE is not responsible for the privacy practices or policies of such third parties. Your interaction with them is at your own discretion and risk.
We retain personal information for the duration of your membership and for such period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes.
You may request deletion of your information, subject to legal, compliance, and record keeping requirements.
Depending on your jurisdiction, you may have rights to access your personal data, correct inaccuracies, request deletion subject to legal retention obligations, withdraw consent, nominate a representative to exercise your rights in case of incapacity, or lodge a complaint with a relevant authority. For users in India, this includes the Data Protection Board of India.
Requests may be submitted to contactus@vowsforeternity.com.
We employ technical, administrative, and physical safeguards to protect personal information. These measures include encryption, restricted access controls, secure servers in India and the United States, confidentiality obligations for staff, and periodic security assessments.
You are responsible for maintaining the confidentiality of your login credentials.
As our clients and team operate globally, your information may be stored or processed in multiple countries. By using our services, you consent to such transfers in accordance with applicable data protection laws.
Our services are intended exclusively for adults of legal marriageable age. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.
By accessing or using the VFE website or services, you agree to this Privacy Policy and the Terms and Conditions.
VFE reserves the right to update this Policy at any time. Revised versions will be posted on our website with an updated revision date. Continued use of the website or services constitutes acceptance of the updated Policy.
For questions, concerns, or requests relating to this Privacy Policy, please contact us at contactus@vowsforeternity.com.
India office details are Vows for Eternity, Level 3B, DLF Centre, Sansad Marg, Connaught Place, New Delhi 110001.
Telephone number +91 1161289047
United States office details are Vows for Eternity, 1330 Avenue of the Americas, Suite 23A, New York, NY 10019.
Telephone number is +1 2126530953
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